SBHA

Our Sponsor:
=========================================================================
Casino Careers Online, provides online recruitment resources and services to the gaming-hospitality industry. Candidates post their resumes for free in a secure database, in "open access" or if they desire a "confidential" format. www.casinocareers.com will provide you access to over 80 Casino-Hotel Resorts and Gaming Companies located in the US and Internationally. Company participants recruit from the web site seeking candidates for more than a dozen industry classifications.
Phone calls are welcome to: (609) 653-2242
==========================================================================

=============
IN MEMORY OF
=============
This newsletter issue is dedicated to the memory of Mehdi Adldoost, who recently passed away. Mehdi was managing director at Donaldson Brown Hotel & Conference Center (Blacksburg, VA) and suffered what proved to be a fatal home-repair accident. Our thoughts go out to his family, friends, acquaintances and staff. If you have recently attended any hospitality sales workshops, hosted by Virginia Tech, then you most assuredly crossed a wonderful path with Mehdi. Your editor writes today with a heavy heart...

===============
CAN YOU HELP?
===============
We're passing along a request to the industry, from an interested person - who is seeking industry expertise, comments and direction for the following - "In October, The Trustees of the Alaska State Pension Investment Board will be considering the merits of investing in Hotels. I'm looking for any analysis or reports which would describe the operating & financial characteristics of hotels, and the risks and rewards of investing in this industry". Direct your responses to Michael T. Oliver, CFA - Alaska State Pension Investment Board, mike_oliver@revenue.state.ak.us
Phone: (907) 465-2355.

=========================
NEWSLETTER PRODUCTION
=========================
Permission based e-mail marketing has become a leader in the tool chest for Sales & Marketing efforts -- not just in the hospitality industry but most industries touching our lives on a daily basis. https://www.nucifora.com/art_140.html  will link with some excellent commentary provided by AlfNucifora, one of America's leading consultants in marketing. The specific link points you to "The Making of an Email Newsletter". We always challenge newsletter readers to visit other authorities -- don't just take our word as gospel when it comes to these new ideas and ventures. The old avenues of prospecting are changing and you need to understand that it is time to formulate new ideas for your own situations. Properly done, which we've mentioned time and time again, e-mail {can and will} produce results.

=================
PROVE US WRONG
=================
Newsletter subscriber - Tedd Weston - is a travel planner for some corporate clients based in the England. Tedd asked us; "why is it that these mega conference centers, resorts and hotels never, ever respond quicker than 3-4 days - or worse - when they do they provide no personal contact name other than "staff"? What ever happened to a personal attentive and quick response? Is everyone too busy?. We honestly told Tedd that unfortunately we see that as the norm, but we'd be happy to hear from others who care to dispute this. We'll post your responses right here, tell us how your company responds to inquiries made by phone, fax and/or e-mail. We're trying to understand, not undermine, where these pitfalls occur and what needs to be done in the industry to address this continual problem. Is a "lack of staff" the problem, is it a time constraint issue or does new technology (with a lack of proper training) cause this? We'll "hide" your identity so the boss won't push the firing button, our mission is to make a difference and it's an opportunity for you to tell your side of the story.

=====================
LET'S HAVE SOME FUN
=====================
Care to make your presidential preference known? Let's take an unscientific poll of newsletter recipients and their voting choices. Simply respond to one of these special e-mail addresses and "vote" your choice. We're not interested in who you are - your privacy as always - is assured, we're just interested in the numbers game.

For Gore = Gore@Hospitality-1st.com
For Bush = Bush@Hospitality-1st.com
For Nader = Nader@Hospitality-1st.com
For Pat Buchannon = Pat@Hospitality-1st.com
For None = None@Hospitality-1st.com

=======
LASTLY
=======
A special welcome to our newest sponsor, Casino Careers Online. If your career choices aren't working out we encourage you to contact Ms. Beth Deighan and the very capable staff at Casino Careers. Our relationship with Casino Careers Online extends nearly 18 months and we appreciate their continued support of our endeavors here... Remember, the E-mailed Hospitality Industry Positions Available is next scheduled for Oct 5th. If you need the most recent edition of September 21st, please e-mail your request and gives us an hour or two to have it on its way to your inbox.

Mehdi -- you will be missed by many,
Lou Taverna - Editor
Hospitality 1ST = "Where Hospitality Is Always First" sm
Web Site =  www.hospitality-1st.com
===================================
Web Site Stats:
2,800+ Page Views/day = 85,210+/month
11,250+ Hits/day = 342,000+/month
Newsletter Impressions = 24,500+/month
Newsletter Subscribers =  5,760/09-26-00
================================
Employment Available Online
www.hospitality-1st.com/Employers/EmpIndexDateT.html
=================================================
Small Business Hospitality Association (SBHA)
www.hospitality-1st.com/SBHAssoc.html
===================================
Press/News Releases Online
www.hospitality-1st.com/PressNews/PressIndexDate.html
========================================================
Car Rental Discount Programs by  Alamo,  AVIS, National & Thrifty
www.hospitality-1st.com
=====================
Copyrighted 1999, 2000
Phone:   (941) 541-2459 FL  or  (336) 760-3143 NC
Fax:     ||||(815) 327-0918 ||||||Dedicated Travel Line
=========================================