Colorado
Springs, CO � December 2001 � TeleMatrix
Inc., a leading world-wide provider of telecommunications products
and services, is pleased to announce that Hilton Hotels Corp. (NYSE: HLT)
has endorsed TeleMatrix (www.telematrixusa.com)
as a supplier of guestroom telephones and support services for all Hilton
brands owned, operated or franchised in the United States.
Under the terms of its agreement with Hilton Hotels, TeleMatrix provides guestroom telephones from its Marquis product line, including the Euro� Series, as well as an industry-leading comprehensive package of support services, including: factory preprogramming, custom faceplate printing, and a five-year unlimited warranty on all sets. In addition, Hilton Hotels� properties benefit from TeleMatrix�s PriorityCare� Customer Service Program � which ensures that customers are taken care of proactively, courteously and comprehensively through every step of the process � and the company�s morePhone� Overage Program, which automatically gives clients placing orders for more than 100 phones additional units for free. �This endorsement agreement with Hilton Hotels reflects our ability to provide the manufacturing and service levels required by a world-class hotel company, as well as the global continuity ever so important in today�s increasingly international travel marketplace,� said Dale Pelletier, TeleMatrix President & CEO. �Our goal is to surpass the high standards that Hilton already has come to expect from us.� Pelletier said each property can customize its TeleMatrix telephones to meet the specific needs and expectations of its guests and the unique needs of its guestroom décor. Logos, custom colors, international symbols, and dialing information can be printed on the telephone faceplate � allowing guests easy access to hotel services, making ordering from individual profit centers such as room service and on-site stores more convenient, further driving incremental revenue. TeleMatrix supplies Hilton Hotels with its world renown Marquis telephones, including the widely used Marquis 2700 Series telephone, the new full-featured Marquis 2800 & 3000 Series telephones, and its new cordless models designed specifically for hotels. TeleMatrix has installed more than 150,000 guestroom telephones in more than 510 Hilton properties in the United States, including: the Hilton, Doubletree, Embassy Suites, Hampton Inn, Homewood Suites by Hilton, Hilton Garden Inn, and Club Hotels by Doubletree brands. �Our new Marquis 2800 and 3000 Series phones mark revolutionary, not evolutionary, advancements in guestroom telephone technology,� Pelletier said. �These telephones feature tomorrow�s leading telecom technologies for today�s valued hotel guests.� About
Hilton International
About
TeleMatrix
Contact:
Jim Wright
|
Small Business Hospitality Association (SBHA) |