Fairfax,
VA � August 2001 � Spurred by the lack of customer service and alternative
planning that is abundant in the travel industry, fellow technology executives
have teamed up with an Internet travel pioneer and a former AMEX Travel
executive to launch a new initiative: TechTravelers.
While serving as Vice-President of Technology for Sideware Corp., Reston, VA, Thomas Murray spent more time in the air, on the road and in a rail car then he cares to remember. Through this experience one recurring thought kept crossing his mind: �There must be a better way to leverage technology and customer relationship management to schedule, book and complete travel.� This thought and these experiences formed the basis for what will soon be known throughout the travel industry as TechTravelers, Inc. Co-founded with Lyn Gubser, PhD, former Executive Director of Research for Sideware Corp., and Delores Evans, former Senior Executive with Bestfares.com (formerly Discount Travel Network), TechTravelers sports a sagacious team of high-tech and travel industry executives including: Michael Peacock former VP Business Development for Sideware Corp., and Frank Dombroski President and CEO of i-Tinerary Travel Solutions and former American Express Travel Senior Technical Executive. TechTravelers possesses the team, technology and expertise to deliver on its promise of providing a superior experience to the currently neglected small-to-midsize enterprise market and the overly-exploited and often misled individual travel market � a membership community with �real� benefits and value including pricing, customer service, rewards, content and delivery. �Everybody who travels has at least one horror story about the breakdown of communication and the lack of customer service,� said Murray. �TechTravelers will not only bridge that gap, but will remove the worry � If you�re plane is delayed, you�ll know about it before you cancel that important last meeting. If you�re hotel is overbooked, TechTravelers will present a list of viable alternatives on the spot, right down to the transportation. You are never out of touch with TechTravelers, whether it�s through your wireless device, your cell phone or your laptop. TechTravelers is with you all the way.� TechTravelers will differentiate itself from other travel reservation businesses through a multi-pronged approach. It will simultaneously target and cater to corporate travel while rewarding and bolstering individual travelers with a compelling membership package. �Each traveler, whether a corporate planner, a student on spring break or a vacationing couple, will have along with them a personal travel agent,� said Murray. �Unlike an Internet portal where you shop by price and hope for the best, TechTravelers dynamically packages the best combination of air, rail, ground transportation, lodging and / or cruise to meet our member�s needs � and ensure that you�re never left to fend for yourself when, inevitably, plans go awry. �TechTravelers mission,� continued Murray, �is to develop and cultivate a valuable, close-knit, member-centric community of business and leisure travelers by leveraging cutting-edge technology and deep travel industry experience. We�ll create unparalleled personalized customer services culminating in a travel-membership experience superior to any other.� The venture is currently in the process of closing its first round of funding and plans to launch in Q4. For more information or to pre-register for membership visit www.techtravelers.com or call: 703-691-8384. Contact:
Christopher Murray
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"Service of Hospitality
1ST and Subscribing Members"
Placement Dates: 08/29/01
- 10/29/01
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Small Business Hospitality Association (SBHA) |