| Santa
Barbara, CA � August 2004 � Desert Diamond Casino, Southern Arizona�s premier
entertainment and gaming destination, recently selected Revelation, the
award-winning point-of-sale (POS) solution from InfoGenesis.
The project, which replaced an existing POS solution, includes installation
of IBM SurePOS 500 touch screen terminals and Microsoft Windows and SQL
Server software to manage all food and beverage transactions throughout
three Desert Diamond Casino properties.
Desert
Diamond Casino, an enterprise of the Tohono O�odham Nation, selected the
InfoGenesis solution to help manage their multiple properties via a single
enterprise database. The Microsoft software gives Revelation the power
to provide detailed information to analyze and streamline operations at
Desert Diamond, allowing management to focus on the business of serving
guests.
�We
selected InfoGenesis because they offer the most powerful point-of-sale
solution available today,� said Steve Rogers, IT Manager for Desert Diamond
Casino. �The implementation services, and subsequent support have been
top notch. No other solution compares to what InfoGenesis delivers.�
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Since
installing Revelation POS, Desert Diamond Casino has seen significant improvement
to system reliability, guest satisfaction, and overall operational responsiveness.
Revelation enterprise POS from InfoGenesis pulls Desert Diamond Casino
operations together providing management access to information from all
levels of the casino�s food & beverage operations in real-time. Desert
Diamond Casino management can now leverage the detail of their unit-level
reporting to ensure a first-class guest experience, and giving managers
the power to respond quickly to business opportunities.
�The
reporting capability of Revelation is far superior to anything else we
have seen,� said Rogers. �Now we have real numbers to measure sales, promotional
programs, and guest spending habits. We can adjust items or move staffing
to
improve our business.�
Revelation�s
uptime and offline features have allowed Desert Diamond Casino to reduce
downtime significantly and the crippling effect it has on operations. Revelation
provides full-time availability to open and closed checks, allowing smooth
operations and the ability to troubleshoot guest disputes quickly and easily.
For
more information about Desert Diamond Casino, visit www.desertdiamond.com.
About
InfoGenesis
Based
in Santa Barbara, California, InfoGenesis is a leading developer of enterprise
information solutions for the hospitality and food service industries built
on advanced Microsoft technology and making use of IBM SurePOS point-of-sale
hardware. For more information visit www.infogenesis.com.
Contact:
InfoGenesis
Nancy
Naretto
Marketing
Projects Coordinator
Marketing
and Communications
805-681-8600
ext. 415
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