Santa
Barbara, CA � April 2004 � One of Russia�s finest five star hotels, the
Moscow President Hotel, recently selected Revelation by InfoGenesis
to manage all food and beverage transactions throughout the property. ImagePoint
Ltd., a reseller of InfoGenesis software working through Hogatex Software
GmbH, completed the sale and implementation.
After
an extensive technology evaluation, the President Hotel, located in the
heart of Moscow on the picturesque banks of the Moscow River, selected
InfoGenesis to replace an existing point-of-sale (POS) system. Revelation�s
use of advanced Microsoft-based open system technology and the ability
to provide a translated product that focused on the specific needs of the
President Hotel were key decision factors for management. The hotel also
needed an enterprise solution that could manage its remote sites, provide
hardware independence, and flexible and detailed paperless reporting.
�Technology
helps us deliver a superior standard of service to our guests,� said Sergey
Surov, Commercial Director of the President Hotel. �When it came time to
update our point-of-sale system, Revelation was the best choice based on
its international features and functionality.�
The
President Hotel�s information technology needs extend from fine dining
to casual cafes. Seven touch screen terminals, specifically engineered
for hospitality and food service operations, are installed at six revenue
centers throughout the property to support all food and beverage transactions.
Hotel management looked to InfoGenesis not only to streamline transactions,
but also to help increase revenue while cutting costs by means of online
business analysis and improving guest satisfaction.
With
guest satisfaction in mind, InfoGenesis implemented a loyalty program for
hotel patrons. The Hotel now issues four levels of discounts cards � bronze,
silver, gold VIP, and gold super VIP � to award percentage discounts on
food, beverages, and other hotel amenities to returning guests. With Revelation,
staff members simply swipe a guest�s loyalty card and discounts appear
on the check automatically. Management uses Revelation reports to evaluate
the success of each program in driving customer satisfaction, increasing
revenue, and ensuring that loyal customers return to the President Hotel.
�InfoGenesis
has an outstanding track record as an international company,� added Surov.
�InfoGenesis installations in 40 countries, including world prestigious
resorts and hotels like ours, gave us the confidence to go with InfoGenesis
today and know they will be there forever.�
Hogatex
is one of the world�s leading providers of business intelligence solutions
in the hotel and food service industry. For more information, visit www.hogatex.com.
ImagePoint Ltd. is a leading provider of technological solutions for hospitality
industry in Russia and CIS countries. For more information, visit www.imagepoint.ru.
About
InfoGenesis
Based
in Santa Barbara, California, InfoGenesis is a leading developer of enterprise
information solutions for the hospitality and food service industries.
Our solutions are built on advanced Microsoft technology and IBM SurePOS
point-of-sale hardware. For more information, visit www.infogenesis.com.
Contact:
InfoGenesis
Kerry
Allen, 805-681-8600, ext. 423
posinfo@infogenesis.com
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