| Orlando,
FL � April 2005 � Today�s hospitality workforce and guest base are more
diverse than ever before, creating competitive challenges and opportunities
for hospitality businesses that know how to harness the power of diversity.
�Diversity WORKS,� a new video from the Educational
Institute of the American Hotel & Lodging Association, defines
diversity and explains why it�s critical for growing business and reducing
turnover.
�Diversity
WORKS� demonstrates how embracing diversity benefits both employees and
guests, and outlines skills and qualities that help teams and leaders shine.
Viewers learn how to make diversity initiatives succeed and how to sustain
an ideal diverse work environment. Throughout the video, hospitality executives
and diversity leaders share their insights and expertise about what diversity
means to them, where it�s going, and how your business can benefit from
diversity.
A
print companion guide offers discussion questions, activities, and testimonials
to use as part of diversity training and education.
Industry
advisors to the �Diversity WORKS� project are all members of AH&LA�s
Multicultural Diversity Advisory Council (MDAC) and represent a diverse
cross-section of the hospitality industry. They are:
-
Carmen
Baker, Vice President, Diversity, Carlson Hotels Worldwide
-
Joan
Cronson, Director of Public Relations, Carlson Hospitality Worldwide
-
John
J. Hogan, MBA, CHA, MHS, Director, Education and Cultural Diversity, Best
Western International
-
Andy
Ingraham, President and CEO, National Association of Black Hotel Owners
& Operators
-
Pam
H. Inman, IOM, Senior Vice President, Member and Industry Relations, American
Hotel & Lodging Association
-
Rosemary
Jones, Director, Supplier Diversity, Turner Broadcasting Network
-
Fred
J. Kleisner, MDAC Committee Chairman, Chairman and CEO, Wyndham International
-
Jerome
Miller, Vice President, Diversity, InterContinental Hotel Group
-
Ana
Mollinedo, Vice President of Diversity, Communications & Community
Affairs, Starwood Hotels & Resorts Worldwide
-
Bakulesh
�Buggsi� Patel, Chief Executive Officer, Buggsi Hospitality Group
-
Michael
L. Pina, Manager of Communications, Travel Industry Association of America
�Diversity
WORKS� is available from the Educational Institute for $99.95 for AH&LA
members and $124.95 for nonmembers. To order, call 800-752-4567 or 517-372-8800
(outside the U.S. and Canada, call 407-999-8100). Or visit EI�s web site
at www.ei-ahla.org
and order through EI�s secure, online shopping cart, where customers will
soon be able to order �Diversity WORKS� in DVD format.
About
Educational Institute (EI)
Established
in 1953 as a nonprofit educational foundation of the American Hotel &
Lodging Association, the Educational Institute is the premier source for
quality hospitality education, training, and professional certification,
serving the needs and advancing the excellence of hospitality schools and
industries worldwide.
Contact:
Elizabeth
Johnson
Public
Relations Manager
www.ei-ahla.org
517-318-2359
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