| Northwest Airlines
SCHEDULE IRREGULARITY Schedule Irregularity means any of the following irregularities: Delay in scheduled departure or arrival of a Northwest Airlines flight resulting in a misconnection, or Flight cancellation, omission of a schedule stop, or any other delay or interruption in the schedule operation of a Northwest Airlines flight, or Substitution of equipment of a different class of service, or Schedule changes which require rerouting of the passenger at departure time because prior notice of such schedule change had not been given such passenger prior to the passenger’s arriving at the airport for check-in on the original flight. Exception: Schedule Irregularity does not include Force Majeure Events defined as Any conditions beyond Northwest Airlines' control, including weather, acts of God, civil commotion, wars, hostilities, strikes, labor-related disputes, government regulation, shortage of labor or fuel, or other facts not foreseen by Northwest Airlines. When a passenger will be delayed because of a schedule irregularity involving a Northwest Airlines flight the following will apply: Where Northwest Airlines causes such delay or in the case of a misconnection where Northwest Airlines was the original receiving carrier, Northwest Airlines will transport the passenger without stopover on its next flight on which space is available in the same class of service as the passenger’s original outbound flight at no additional cost to the passenger: When Northwest Airlines causes such delay or in the case of misconnection to Northwest Airlines as the original receiving carrier, Northwest Airlines is unable to provide onward transportation acceptable to the passenger, Northwest Airlines with concurrence of the passenger will arrange for the transportation on another carrier or combination of carriers with whom Northwest Airlines has agreements for such transportation. The passenger will be transported without stopover on its(their) next flight(s), in the same class of service as the passenger’s original outbound flight at no additional cost to the passenger. If space is only available on a flight(s) of a higher class of service, such flight(s) will be used without stopover at no additional cost to the passenger, only if it (they) will provide an earlier arrival at the passenger’s destination or next stopover or transfer point. If space is only available and used on a Northwest Airlines flight(s) of a lower class of service acceptable to the passenger, Northwest Airlines will provide a refund of the difference in fares pursuant to Rule 260 (Refunds-Involuntary). Contract
of Carriage (Web Site)
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