A. General

The provisions of this rule apply to the passenger who has a ticket or conjunctive tickets and a confirmed reservation on a flight, which he/she does not use for one of the reasons named below

B. Definitions For the purpose of this rule, the following terms have the meaning indicated below:

1. Stop over - a deliberate interruption in excess of four hours of the passenger’s journey, as agreed to in advance by Frontier and the passenger, at a point between the place of departure and the place of destination,

2. Connecting Point - a point to which a passenger holds or held confirmed space on a Frontier flight and out of which the passenger holds or held confirmed space on a Frontier or other carrier's flight. All airports through which a city is served by any carrier shall be deemed to a single connecting point when the receiving carrier has confirmed reservations to the delivering carrier

3. Misconnection - occurs at a connecting point when a passenger holding confirmed space is unable to use such confirmed space because the delivering carrier was unable to deliver him/her to the connecting point in time to connect with the receiving carrier's flight NOTE: The same rules regarding delivering and receiving carrier responsibility apply at the subsequent points of misconnection as would apply to the point of original misconnection,

4. Outbound flight - the flight on which the passenger originally held Confirmed space beyond the point where the scheduled irregularity or failure to carry occurs,

5. Schedule Irregularity -any of the following irregularities occurring on date of departure a Delay in scheduled departure or arrival of a Frontier flight resulting In misconnection, or

b. fight cancellation, omission of a scheduled stop, or a hour or mare delay/interruption In the schedule operation of a Frontier fight, or

c. substitution of equipment or a different class of service, or

d. schedule changes, which require rerouting of a passenger at departure time because prior notice of such schedule change had not been given such passenger prior to the passenger's arriving at the airport for check-In on the original fight

C. Schedule Irregularity

When a passenger will be delayed because of a schedule irregularity (or a carrier cancels the passenger s reservation according to Rule 135 section l)

Liability

Except to the extent provided In this rule, Frontier shall not be liable for failure to operate any fight according to schedule or for changing the schedule or type of equipment used on any fight, with or without notice to the passenger.

Delay, Misconnection or Cancellation

To the extent possible, Frontier will provide onward transportation to passengers delayed or misconnected due to schedule Irregularities or cancellation of fights or service If the delay or misconnection is caused by Frontier, Frontier will transport the passenger without stopover on Its next available fight in the same or higher class of service, at no additional cost to the passenger If Frontier is unable to provide onward transportation, Frontier will arrange for the transportation on another carrier or combination of carriers with whom Frontier has agreements for such transportation. The passenger will be transported on its (their) next available fight(s), in the same or higher class of service at no additional cost to the passenger. Frontier In combination with any other carrier will transport the passenger on the next available flight. In the same class of service, at no additional cost to the passenger.

b. If Frontier Is unable to arrange alternate air transportation acceptable to the passenger, Frontier shall refund the unused flight coupon(s) in accordance with Rule 260.

c. Frontier shall have no obligation to accept another carrier's ticket, which does not reflect a confirmed reservation on Frontier, unless the Issuing carrier reissued the ticket for any changes In routing. In the event such carrier is not able to do so; Frontier reserves the right to reroute passengers only over its own lines between the points named on the original ticket.

D. Schedule Change When a passenger will be delayed because of a change In Frontier's schedule, Frontier will arrange to: 1. Transport the passenger over its own lines to the destination, next stopover point or transfer point shown on Its portion of the ticket, without stopover and at no additional cost to the passenger.

2. When Frontier's schedule change results in the cancellation of all Frontier service between two cities, Frontier will reroute passengers holding confirmed ticketed reservation between such cities, over the lines of another carrier or combination of carriers with whom Frontier has agreements for such transportation, at no additional cost to the passenger.

3. Refund in accordance with Rule 260.

E. Amenities/Service for Delayed Passengers 1. Lodging Passengers will be provided one night's lodging, or a maximum amount for one night's lodging as established by each location, when a Frontier flight on which the passenger is being transported is: a. diverted to an unscheduled point, the delay at which is expected to exceed 4 hours,

b. due to the passenger's flight arriving late, he/she missed the connecting flight and alternate transportation is not available until after 6:00 a.m. the next day.

2. EXCEPTIONS: Hotel accommodations will not be furnished:

a. to a passenger whose trip Is Interrupted at a city which is his/her origin point, destination point, stopover point, or permanent domicile, or

b. hotel accommodations will not be furnished to a passenger whose trip is interrupted at any point when such Interruption Is due to local or destination weather conditions or any traffic control delays.

3. Ground Transportation

Any ground transportation provided will be via public conveyance.

When the delay is In excess of four hours a meal voucher may be provided.

4. Communications

When the delay Is In excess of 4 hours, one 3-minute long distance telephone call may be made on one of the Frontier phone lines, and one message via the carrier's internal communications system may be sent.

5. Extraordinary Circumstances

Frontier will provide such amenities as It deems reasonably necessary to maintain the safety and/or welfare of certain passengers such as those physically challenged, unaccompanied children, the elderly or others to whom such amenities will be furnished consistent with special needs or circumstances.

6. Carriers in Default

Frontier will not accept for any purpose under this rule passenger tickets or related transportation documents issued by any carrier which is in substantial default of its interline obligations or which voluntarily or Involuntarily has become the subject of bankruptcy proceedings (the defaulting carrier). EXCEPTION: Tickets issued by the defaulting carrier or its sales agent prior to the default, will be accepted solely for transportation over the lines of Frontier, provided such tickets were issued by such defaulting carrier In its capacity as agent for Frontier and specified transportation via Frontier. When tickets are accepted, no adjustments in fare will be made which would require Frontier to refund money to the passenger.

7. Strike/Work Stoppage

In the event of a strike, which causes any cancellation or suspension of operation on any other carrier, the provisions of this rule will not apply with respect to passengers holding tickets for transportation on that carrier.

Contract of Carriage (Web Site)
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