America West - Rule 240

A SCHEDULE IRREGULARITY is any of the following that occurs on the date of departure:

Delay in scheduled departure or arrival of an America West flight resulting in misconnection,

Flight cancellation

Omission of a scheduled stop

4 hour or more delay or interruption in the scheduled operation of an America West flight

The substitution of equipment

Schedule changes which require rerouting of a passenger at departure time because notice had not been given prior to the passenger's arrival for check-in on the original flight.

LIABILITY: Except to the extent provided in the rule, America West shall not be liable for failing to operate any flight according to schedule or for changing the schedule or type of equipment used on any flight with or without notice to the passenger.

DELAY, MISCONNECTION, or CANCELLATION: To the extent possible, America West will provide onward transportation to passengers delayed or misconnected due to schedule irregularities or cancellations of flights or service, at no additional cost to the passenger. If the delay is caused by America West, America West will transport the passenger without stopover on the next available flight in the same or higher class service, at no additional cost to the passenger. If America West is unable to provide onward transportation acceptable to the passenger, America West, with concurrence of the passenger, will arrange for transportation on another carrier or combination of carriers with whom America West has agreements for such transportation. The passenger will be transported without stopover in its (their) next flight(s), in the same or higher class of service at no additional cost to the passenger. If space is only available and used on an American West flight(s) in a lower class service acceptable to the passenger, America West will provide a refund of the difference. If the delay or misconnection is caused by an airline other than America West, America West in combination with the other carrier will transport the passenger on the next available flight, in the same class of service, at no additional cost to the passenger. If America West is unable to arrange alternate air transportation acceptable to the passenger, America West shall refund the unused flight coupon(s).

Contract of Carriage (Revised 01/07/02)
624K pdf file

Back
Word Document