American Airlines

SCHEDULE IRREGULARITY

American Airlines defines a schedule irregularity as:

A delay in the departure or arrival of an American Airlines flight that results in a misconnection, or

A flight cancellation or omission of a scheduled stop, or any other delay or interruption of an American Airlines flight, or

A substitution of equipment to a different class of service, or

A schedule change that requires you to be rerouted.

If your flight is delayed, cancelled or you miss a connecting American Airlines flight, due to a schedule irregularity

1. American Airlines must confirm you on their next flight (on which space is available) at no additional cost.

2. If there is an alternate American Airlines flight that will arrive at your destination earlier than the alternate you have been offered, you have the right to be confirmed on this American Airlines flight at no additional cost, even if first class space is all that is available.

3. If the alternate American Airlines flight is not acceptable to you, you have the right to be confirmed on the flight of a different airline at no additional cost.

4. If there is an alternate "different airline" flight that will arrive at your destination earlier than any alternate flight you have been offered, you have the right to be confirmed on this flight at no additional cost, even if first class space is all that is available.

5. If no alternate flight (on American Airlines or a "different airline") is acceptable to you, American Airlines must refund your money - even if you have a non-refundable ticket.

If your American Airlines flight delay, cancellation or misconnection is not due to a Schedule Irregularity, it is due to a Force Majeure Event.

FORCE MAJEURE EVENT

American Airlines defines a Force Majeure event as:

Any conditions beyond American Airlines’ control, including weather, acts of God, riots, civil commotion, wars, hostilities, strikes, labor-related disputes, government regulation, shortage of labor or fuel, or other facts not foreseen by American Airlines.

If your flight is delayed, cancelled, or you miss a connection to an American Airlines flight due to a Force Majeure Event (and this includes weather), American Airlines’ only obligation is to refund your ticket.

AMENITIES

American Airlines for hotel accommodations only when you are on an American Airlines flight that is diverted to an unscheduled point and the delay at this point is expected to exceed 4 hours, between the hours of 10:00 p.m. and 6:00 a.m.

Hotel accommodations will not be furnished if this delay is at your home city, or in some cases where the airline is landing at a nearby airport or city. Rule 240 states that American Airlines may provide amenities as they feel are necessary to maintain the safety and welfare of certain passengers such as invalids, senior citizens, unaccompanied minors, etc.

Conditions of Carriage
From AA Web Site

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