| Cape Coral, FL – August
2004 – Press coverage and media attention for the hospitality industry
can be more effective than any other type of advertising, and a well-written
and well-received press release can garner great rewards for your company.
Press releases, also referred to as news releases, are a staple of any
public relations effort – especially in the hospitality industry. Writing
them is simply another way of writing news stories; therefore, the same
tenants that govern the rules and standards of journalism must be employed.
It is hugely important
that your release is written to not only get an editor's attention, but
also to communicate as many facts as possible in an exciting and interesting
way. Editors read press releases quickly and with a well-trained eye. Should
they not find what they are looking for within the first paragraph of your
release, they are more likely to discard it altogether.
The more effectively and
coherently a release is written, the better its chances of getting picked
up by a journalist or an editor and turned into a full story. After all,
newsworthy events do not happen every day, and your company deserves to
receive the best coverage possible. A well-written and well-structured
press release can help your company do just that.
The steps below will help
you become an expert at creating a professional-looking press release.
Step
1: Establish That It’s A Newsworthy Event
-
The most important element
of the release is the vitally important fact that it is announcing something
about your company. What, then, is a newsworthy event? A newsworthy event
can encompass one or more of the following types of situation:
-
New Product (announced, available,
shipped, etc.)
-
A major new customer or significant
partnership or alliance
-
Corporate, or “C” Level,
activities or changes (hirings, promotions, reassignments, leavings, retirements)
-
Significant changes in company
structures (large hirings, layoffs or re-organizations)
-
Facility changes
-
Updates in technologies
-
Earnings statements or guidance
-
Exceptionally good or unusual
news, such as a company winning an award
-
Other newsworthy or “special”
events
As it is not unheard of for
certain editors to receive over 1 thousand releases per day, make certain
the event you're publicizing is truly something that will grab any reader's
attention. Your press release is not substantially different from any other
news article. Before you even begin to set paper to pen, ask yourself carefully,
“Is this something that I would want to read about?” Chances are if you
don't want to read about it, then neither will anyone else.
Step
2. Identify the Main Elements: Who, What, When, Where, Why, and How
Now that you have determined
the newsworthy topic of your release, before you begin to write word one,
write down the five words listed above. Often referred to in the PR industry
as “The 5 W’s and the H,” these elements will serve as the cornerstone
of your press release. From these elements, you can build your headline
and the body of your release. While this information needs to appear throughout
the release, many editors will want to be able to answer these questions
just from the information that appears in the headline and the opening
paragraph of the release.
Step
3. Know Your Audience
Think about which editors
and writers will be interested in your release. Avoid using too much technical
industry jargon--any confusion of these terms will only serve to alienate
a reader that isn’t familiar with them. You can increase your chances of
getting picked up by focusing on media that covers your type of news. Focus
on editors and writers that specialize in your industry.
Step
4. “Grab” The Reader With The Headline
Another oft-used journalistic
term, the opening headline and paragraph should be written to literally
‘grab’ the reader's attention. The headline is what will make your release
stand out. As you are writing it, picture in your mind exactly how you
would want the headline to appear in a newspaper. The headline needs to
be written so that it is equally as alluring as it is informative.The opening
paragraph needs to contain the most vital information. For example, if
your release is serving as a product announcement, the very first paragraph
should include the price, availability/shipping date, and beta site or
customer reference for comment (if available.)
If the press release is
announcing an important company event, the opening paragraph should include
the location, date, any fees that are associated with the event, and any
features of the event that make it unique and important, such as a roster
of speakers. Again, follow the course of the 5 W’s – anyone reading the
first paragraph and the headline of your release should be able to identify
these easily.
Step
5. Organize Your Information
Make sure that all the
information that you present is organized from most important to least
important. While, as previously discussed, the most important information
should appear in the opening paragraph, make sure that the information
presented in the following paragraphs is still pertinent to your topic
and your objective.
Step
6. Be Accurate
Stick to the facts and
avoid making flowery and subjective statements. At all costs, avoid statements
of belief unless they can be substantiated (“the cheapest,” “the most successful,”
etc.). Superlatives, (“best in the industry,” “the strongest made,” “most
widely used”) should be avoided and used ONLY if they can be proven. The
superlative, if true, is excellent fodder for the opening paragraph, or
even the headline.
Step
7. Stick To The Facts
Try and be as concise
as possible. Remember, in this case, it may often be true that less is
more. Stay away from HYPE and stick with the facts. Unfounded statements
will only cast a shadow of doubt on the release itself and any information
that you as a writer might present in the future. Also, avoid creating
laundry lists of every single accomplishment that your company has ever
made and stick to the current news only.
Step
8. Include Quotes
Support your assertions
with quotes from analysts, customers (especially if the release is product
related) and executives from your company. Quotes can help make a release
exciting, while also substantiating the information that release is conveying.
The quotes need to be approved by the person that said them, and in some
cases also by a lawyer or your legal department.
Step
9. Include A Background
Include all details about
the news and any implications it will have on your industry or the world
as a whole. If possible, try to include some industry history in order
to give the news some context. Try and explain how this event compares
to others in the field. Provide as much information as anyone would need
to understand your news. Show what the benefits are. Imagine that someone
from the general public is reading your release in the newspaper. The more
self-contained your release is, the better; the more easily a writer can
create a story directly from your release, the better its chances of getting
published.
Step
10. Finish With A Corporate Summary
Include a short corporate
summary at the end. It need not be longer than three to six lines, and
should also include full company name and headquarters location.
Step
11. Provide Contact Information
A name, phone number,
and preferably an email address of an internal PR contact or a PR contact
at an external agency should be provided. This must be a person who is
extremely knowledgeable about the topic and readily available to answer
the phone.
Other
Tips
Proofreading:
Spell check the release and have several people look it over before you
submit it. Typographical and spelling errors will cast doubt on you as
a reliable source.
Tone:
When you are done, reread the release and think about the goals and objectives
you are trying to achieve with the release. Are you merely trying to disseminate
information or are you trying to increase sales? This should be reflected
in the tone.
And
Finally?
Don’t get discouraged
if your release isn’t picked up immediately or if it takes several releases
until you finally get the coverage you want. It may take a lot of time
and persistence to make the news. Send press releases regularly, monthly
or even weekly. Obviously, free mentions are the most sought after, but
paid insertions and subscriptions to various placement services often yield
much better visibility. The costs can vary widely and some extra research
is always advised.
Do take advantage of it
when your press release makes it into a publication (including Web sites.)
Ask for reprints for your press kit or to show your customers. Use quotations
from the articles in your company literature.
©Authored By – Lou
Taverna, Hospitality 1ST
A Public Service Announcement
Brought To You By These
SBHA
Members: Bare Associates International, BooneNC.com, BringYourPet.com,
Chadwick Martin Bailey, College of Charleston - Hospitality Management
Program, CustomerService.com, d'Orleans Hospitality Training, Elite Traveler
Magazine, Florida Hospitality News Network, Harrison Business Group, HIS
- Winston-Salem NC, Hospitality 1ST, Hospitality Management Recruiters,
Lee County (FL) Chamber of Commerce, Memphis Hospitality Group (MHG), No
Vacancy/Soldout, Schneider Publishing Company, Southeast Tourism Society,
The Duck LLC, The Publicity Hound and Topaz Hotel Services. |