Back To News/PR Index | | Engage Hospitality Personality Hotels Collection Joins Forces with innRoad | Burgeoning boutique hotel management company sees the value of integrated hospitality management practices in the cloud Engage Hospitality Personality Hotels Collection Joins Forces with innRoad innRoad
will integrate operational analytics and reporting across four San Francisco
Engage Hospitality properties: Hotel Union Square, Kensington Park Hotel,
Steinhart Hotel, Hotel Diva. Engage Hospitality has seen considerable growth
in both number of rooms as well as brand recognition in recent years, driven
by the leadership of boutique hotel industry maven, Yvonne Lembi-Detert.
“For Engage Hospitality, innRoad was a wise choice to increase profits and efficiency,” said David Chin, Chief Operating Officer of Engage Hospitality. “We carefully evaluated many platforms, and were attracted to innRoad’s stability, support and reporting ability for all our properties!” Of the partnership with innRoad, Stuart Harless, Director of Revenue and Reservations at Engage Hospitality says, “innRoad bridges the gap between market conditions, demand and automation. We know this works for our guests, and that makes it work for us. Add integration across multiple hotels, a call center with live availability, free web bookings and a mobile solution, and it’s a win-win for Engage Hospitality. On a personal level I find the innRoad staff and customer service way above par and enjoyable to work with. I like this team!” CEO & President Yvonne Lembi-Detert adds, “If you want to see Stuart excited about something, just ask him about innRoad!” Speaking for innRoad, Matt Neff, Executive Director of Sales for North America, says, “I am very excited about our partnership with Engage Hospitality. Our cloud based hotel distribution and management platform is the perfect tool to increase operational efficiency in this group of hotels. Not only will the company gain wider, easier, more simplified distribution, but also multi-hotel integration and reporting that has been missing before innRoad. We’re happy to further simplify the formula for success that Engage Hospitality is becoming increasingly known for.” About
innRoad
About
Personality Hotels
Personality Hotels is an affiliate of Engage Hospitality (www.EngageHospitality.com), the management company of its four Eclectic San Francisco boutique properties, SEXY Hotel Diva, GRAND Kensington Park Hotel, AUTHENTIC Hotel Union Square and TIMELESS Steinhart Hotel; one Monterey property, SERENE Mariposa Inn & Suites; and one Wine Country property, HISTORIC Flamingo Conference Resort and Spa. Contact:
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