| Northbrook,
IL – February 2010 – Shell
Vacations Hospitality recently named the winner of its annual competition
for the top management team within its company.
Under
the leadership of Kalae Wheeler, General Manager of the Holua
Resort at Mauna Loa Village, located in Kailua Kona, Hawaii; Holua
Resort was honored with Shell Vacations Hospitality's Management Team Appreciation
Award. This is the most prestigious recognition given to any of the management
teams’ 20 resorts managed by the leading management organization.
According
to Susan C. Kelley, CHA and President of Shell Vacations Hospitality, “In
2009, Holua Resort excelled in all areas defining the criteria for this
award. The property has a highly skilled management team who has tremendous
loyalty and commitment to the company which played a key role in determining
the winner for 2009. The Holua team’s dedication is unique and impressive.
They are incredibly professional, and display the true spirit of Aloha
in everything they do.”
The
winning management team is chosen based on internal comment card scores,
exchange company ratings, results from employee surveys, and compliance
with internal Shell Vacations Hospitality standards. Holua Resort is an
RCI Gold Crown property and a very popular destination for Shell
Vacations Club members. Linda Anthony, Regional VP of Shell Vacations
Hospitality added, “This is a resort team with real heart. They are a group
of caring, committed, dedicated employees and professional hoteliers who
strive for success everyday and care about every employee and resort guest.”
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Pictured from left to
right: Timothy Gomes, Assistant General Manager;
Kimberly Brent, Administrative
Assistant; Beth Poepoe,
Activities Director; Jimi
Santiago, Landscape Supervisor; Sharina Gomes,
Guest Service Supervisor;
Kalae Wheeler, General Manager; Dasha Enos,
Executive Housekeeper; Michael
Nordlof, Director of Engineering
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Supported
by more than 1,100 hospitality professionals and consistently rated in
the nation’s Top 50 Management companies, Shell Vacations Hospitality is
the management arm for Shell Vacations and handles all resort management
responsibilities. The company has been recognized in the resort and hotel
industry as a premier hospitality organization. Headquartered in Northbrook,
Illinois Shell Vacations is one of the nation’s most respected independent
vacation ownership developers in the United States, operating 23 resorts
in the U.S., Mexico and Canada. The company specializes in the sales, marketing,
and hospitality management of its vacations ownership resorts as well as
servicing over 125,000 owners and members.
Visit
www.ShellVacationsClub.com
and www.ShellVacationsHospitality.com
for more information.
Contact
for further information:
Sue
Kelley
Shell
Vacations LLC
847-564-4600,
extension 181
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