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NORTHWIND
Launches Maestro PMS RevGen Suite for Independents
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Maestro PMS
RevGen Suite is Powerful Business Toolset to Drive Guest Retention,
Shift Bookings
to Hotel Websites, Increase Marketing ROI, and Maximize Profits
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Markham,
ON – August 2013 / Hospitality 1ST / NORTHWIND,
provider of Maestro™
Enterprise Property Management announced its groundbreaking RevGen Suite.
Maestro’s RevGen gives independent operators a unified set of Business
Intelligence (BI), Yield Management, and e-Marketing tools that enable
them to be more successful. NORTHWIND-Maestro PMS provides hotel
software and reservation
software solutions for the industry’s leading independent hotel, resort,
and multi-property groups. Click
here to learn more about Maestro’s solutions for profitability and productivity.
“Our
new RevGen Suite is a powerful toolset that increases profitability for
independent operators,” said Warren Dehan, President of NORTHWIND-Maestro
PMS. “It combines the wealth of BI data from Maestro’s Big Picture Data
Management Dashboards with our Smart e-Messaging, Dynamic Yield Management,
ResWave2 Booking Engine, and our new WebPRO Pre-Registration Online. The
result is an intelligent ‘total platform’ revenue optimization, direct
web booking, and guest communication system that increases marketing ROI
and guest engagement.”
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Big
Picture Data - Mobile Management Dashboards
Maestro’s
new Big Picture Data Management Dashboards merge mobile technology with
business intelligence (BI) and data visualization to empower operators
and managers to run their businesses as profitably as possible anytime,
anywhere. With over 17 pre-configured views, the aggregated data from all
sources gives hoteliers graphic, mobile-optimized data views to make business
decisions and market to their guests based on real information. For example,
operators see real-time revenue performance by market segment, geographic
region, rate packages, RevPAR by day of the week, season, reservation source,
and a virtually unlimited combination of data. NORTHWIND provides multi-property
companies the same capability with its Corporate Export Module that aggregates
data from multiple Maestro modules and third party systems into one readily-accessible
data mart.
Smart
eMessaging – Pre- and Post-Stay Guest Engagement
Maestro’s
Smart eMessaging increases profits and guest retention by offering guests
add-on amenities and upgrades that enhance their stay with revenue-generating
activities or special promos. Maestro’s proactive eMessaging communicates
with guests before they arrive, while on-property, and after departure.
Integrated text and email messaging tools manage guest communications and
enable independents to automate targeted, relevant, mobile-optimized emails
to their guest database. Messages may be customized by rate-code, guest-type,
season, and room. Post departure communications may include ‘thank you’
offers, special next-stay deals or date recognition communications that
create loyalty.
Dynamic
Yield Management Specific to Channel
The
newly enhanced Dynamic Yield Management optimizes revenue with precise
rate setting criteria for guests and groups, offering dynamic yield strategies
specific to each channel. It proactively deploys pre-configured strategies
based on yielding rules that maximize revenue specific to booking channel,
market segment or rate tiers.
“Maestro
Yield Management continuously maximizes ADR and revenue for leisure guests
and groups,” said Amanda Gehlmeyer, Revenue and Reservations Manager for
Castle Hill Inn. “We optimize rates based on holidays, compset rates, minimum
stays, and we manage rates by room types and categories. Maestro Yield
is a 2-way system that lets us automatically enforce minimum stays and
rates on our online channels. When our online channels sell rooms, it informs
both our Yield system and our inventory so rate optimization is dynamic
and we can trust our availability.”
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ResWave2
Shifts Bookings to Hotel Website, Mobile and Social
ResWave2
enables independents to drive direct bookings for lower costs and increases
profitability with added group, upsell, social media and mobile features.
As a gateway to reservations from all channels, operators can offer unlimited
custom enhancements on their website so guests can self-select 24/7 to
increase incremental booking revenue and personalize their stay. ResWave2
works with Smart eMessaging to send pre-arrival communications that coincide
with guest preferences and promote room upgrades, amenities, theatre tickets,
tee-times, and dining options. With its complete online group management
including Sales & Catering meeting space inquiries, independents using
ResWave2 confidently compete with chains for profitable group business.
Maestro
WebPRO Pre-Registration Online
Even
if guests book from other channels, operators can use Maestro Pre-Registration
Online as a guest engagement touch point and stimulate ancillary spend
to increase revenue. Guests can provide the hotel with valuable information
such as preferences and arrival times. Guests appreciate the convenience
of a speedy check in and welcome the personal touch.
For
a demo of the Maestro Property Management Suite featuring the ResWave2
Booking Engine, please contact NORTHWIND at 888-667-8488 or email info@maestropms.com.
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Maestro
Property Management Solution
Enhance
guest service, improve efficiency, and maximize online and offline revenue
with Maestro PMS, the industry’s most robust and flexible resort software
and boutique hotel software solution empowering leading full-service hotels,
luxury resorts, multi-property groups, conference centers, condominiums,
and timeshare properties. Solutions include Front Office (PMS), Accounts
Receivable, Analytics and Business Intelligence, Sales and Catering, Multi-Property
Management, Condo & Timeshare Owner Management with Web Functionality,
Spa and Activities, Web Booking Engine, Real-Time Yield Management, Dynamic
Packaging Golf, CRM, Guest Experience Measurement, CRO, GDS Two-Way XML
Connectivity or Integration, Membership, Work Orders, Fine Dining and Retail
POS, Online Table Reservations with Web Booking, Concierge, and Guest Experience
Measurement. The Maestro PMS is database independent (ODBC Compliant) and
may be deployed via Windows, UNIX, Linux, Terminal Services, hosted, and
Web platforms.
About
NORTHWIND – Maestro PMS
NORTHWIND
is recognized in the hospitality industry for its standard-setting Diamond
Plus Service and robust integrated Maestro resort hotel software technology.
With over 30 years’ experience dedicated to developing technology solutions
for the hospitality industry, NORTHWIND is a partner who understands you
need a scalable, flexible PMS that works the way you do. Maestro applications
are engineered for operators who need to manage their enterprise in a real-time
environment for the utmost operational efficiency, productivity, control,
and profitability.
Contacts:
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NORTHWIND - Maestro PMS
Ivana Johnston - Sales &
Marketing
Phone: 905-940-1923
Toll Free: 1-888-667-8488
Email: info@maestropms.com
www.MaestroPMS.com
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Media Contact:
Julie
Keyser-Squires, APR
Softscribe Inc.
for NORTHWIND
– Maestro PMS
Phone: 404-256-5512
www.SoftscribeInc.com
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