Special
Hospitality 1ST Newsletter Report
“Schools
Of Hospitality”
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Information
provided here furnished by staff personnel or faculty member of the representative
schools listed. Listings presented are, as submitted. The listings are
by no means inclusive. We appreciate those who do make the effort to contact
us and are pleased to pass along their information.
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Florida Atlantic University
(FAU) – Hospitality & Tourism Management – Boca Raton, FL
business.fau.edu/hospitality
Florida Atlantic University
(FAU) is proud to offer degrees that hospitality management recruiters
are looking for - a Bachelor of Business Administration in Hospitality
Management (BBA) and a Master of Business Administration in Hospitality
Management (MBA). FAU is an outstanding choice for hospitality majors for
a variety of reasons: 1) business-focused curriculum within an AACSB-accredited
top business school, 2) a prime location in tourism and hospitality focused
Boca Raton within the south Florida metropolitan area, 3) a high number
of industry job opportunities within a 300-mile radius, 4) outstanding
faculty who are experienced in the hospitality management industry, and,
5) a highly affordable program with low fees per credit hour.
The Hospitality Management
program prepares students for management positions in multiple segments
of the world’s largest industry. Graduates assume managerial roles in varied
hospitality disciplines including: resorts, hotels, restaurants, private
clubs, meeting and event planning corporations, destination marketing associations,
convention centers, cruise lines, casinos, theme parks, car rental agencies,
sports facilities, spas, entertainment venues, and vacation ownership or
fractional ownership operations.
Potential career areas include:
operations management, sales and marketing, public relations or publicity,
food and beverage, engineering, housekeeping, human resources management,
revenue management, tourism planning and development, and many others.
Students who choose to major or minor in Hospitality Management will receive
a broad management-based education providing a platform of knowledge with
specific focus on improving one’s ability to manage successfully within
a hospitality industry operation.
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FAU serves over 27,000 students
with over 170 different degree programs
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FAU has over $112 million in
financial aid awarded annually
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FAU is fully accredited by the
Southern Association of Colleges and Universities (SACS)
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FAU’s hospitality management
program is housed within a top-rated College of Business
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The College of Business is accredited
by the American Association to Advance Collegiate Schools of Business (AACSB),
a highly prestigious designation
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FAU’s hospitality management
program is one of only a handful of programs in the United States housed
within an AACSB-accredited business program
Sample Hospitality Management
courses include the following:
Introduction to Hospitality
Management
Students in this course
will study the various segments of the hospitality and tourism industry
from a career perspective interacting with business professionals currently
holding senior managerial posts in these segments; additionally, students
will study current issues, trends, and challenges facing the hospitality
industry.
Principles of Hospitality
Law
This course focuses on the
nature and function of the U.S. legal system as it applies to hospitality
operations. The course includes cases on and discussion of owner/innkeeper–guest
relationships, services contracts, torts (primarily negligence and attractive
nuisance), civil rights as they apply to both employees and guests.
Meetings and Events Management
This course explores the
meetings and events industry, its economic impact, operational protocols
and challenges, marketing techniques, budgeting and finance needs for successful
meetings and events, and strategic planning for a major meeting or event.
Excellence in Guest Service
Management
This course offers an in-depth
study of the provision and management of high quality service provided
within a hospitality business venue. Issues of measurement, continuous
service improvement, staff member orientating and training from a guest
perspective, and the ability to benchmark among hospitality competitors
are discussed.
Fundamentals of Lodging
Management
This course examines the
operations of a lodging facilitywith students gaining a basic understanding
of the various departments within a lodging venue. Students will be exposed
to key abilities and skill sets necessary to manage such a lodging facility
by familiarization with the role of the general manager position. Students
will also study specific competitive benchmark tools used by general managers
(i.e., Smith Travel Accommodations Report).
Performance Analysis for
Hospitality Managers
This course focuses on the
analysis of data as they apply to operational and fiscal decision making.
Stemming from the operational manager’s perspective, industry-specific
tools are used to discuss performance analysis including, but not limited
to: service measurement, financial performance measurement, turnover and
human resources information, competitor performance data, and other measures
of operational performance.
Hospitality Marketing
& Revenue Management Practices
Students in this course
will survey marketing practices and revenue management issues that are
unique to the hospitality industry. These practices include sales procedures
and practices, revenue management, the use of technology to maintain a
leadership position compared to one’s competitors, building a loyal customer
base, a discussion of the relationship of marketing to overall organizational
success, and an analysis of a hospitality operation’s annual marketing
plan.
Principles of Food &
Beverage Management
Students will examine the
basics of management in the food and beverage area in this overview course.
Discussion includes: menu planning, cost controls, proper inventory procedures,
purchasing, storage, front of the house management, point of sales equipment,
maintaining profitable operations, liquor handling and training, and other
required areas for successful food and beverage management.
Human Resources Management
for the Hospitality Industry
This course offers an overview
of human resource management as it applies specifically to the hospitality
management industry (staffing, appraisal, wage and hour administration,
etc.) with an increased emphasis on recruiting, hiring, service, and quality.
In comparison to peer service industries, the course has a unique hospitality
management emphasis focused on the linkage to successful hospitality operations
and, ultimately, profitability via talent recruitment, selection, orientation,
and ongoing training.
For more information, please
contact Dr. Peter Ricci, CHA, CHSE, CRME, CHRM, CHIA, Director, at hospitality@fau.edu
or phone 561-297-3666. To visit FAU online (Hospitality Management) click
here.
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