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Special Hospitality 1ST Newsletter Report
“Schools Of Hospitality”
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Information provided here furnished by staff personnel or faculty member of the representative schools listed. Listings presented are, as submitted. The listings are by no means inclusive. We appreciate those who do make the effort to contact us and are pleased to pass along their information.
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Florida Atlantic University (FAU) – Hospitality & Tourism Management – Boca Raton, FL
business.fau.edu/hospitality
Florida Atlantic University (FAU) is proud to offer degrees that hospitality management recruiters are looking for - a Bachelor of Business Administration in Hospitality Management (BBA) and a Master of Business Administration in Hospitality Management (MBA). FAU is an outstanding choice for hospitality majors for a variety of reasons: 1) business-focused curriculum within an AACSB-accredited top business school, 2) a prime location in tourism and hospitality focused Boca Raton within the south Florida metropolitan area, 3) a high number of industry job opportunities within a 300-mile radius, 4) outstanding faculty who are experienced in the hospitality management industry, and, 5) a highly affordable program with low fees per credit hour.

The Hospitality Management program prepares students for management positions in multiple segments of the world’s largest industry. Graduates assume managerial roles in varied hospitality disciplines including: resorts, hotels, restaurants, private clubs, meeting and event planning corporations, destination marketing associations, convention centers, cruise lines, casinos, theme parks, car rental agencies, sports facilities, spas, entertainment venues, and vacation ownership or fractional ownership operations.

Potential career areas include: operations management, sales and marketing, public relations or publicity, food and beverage, engineering, housekeeping, human resources management, revenue management, tourism planning and development, and many others. Students who choose to major or minor in Hospitality Management will receive a broad management-based education providing a platform of knowledge with specific focus on improving one’s ability to manage successfully within a hospitality industry operation.

  • FAU serves over 27,000 students with over 170 different degree programs
  • FAU has over $112 million in financial aid awarded annually
  • FAU is fully accredited by the Southern Association of Colleges and Universities (SACS)
  • FAU’s hospitality management program is housed within a top-rated College of Business
  • The College of Business is accredited by the American Association to Advance Collegiate Schools of Business (AACSB), a highly prestigious designation
  • FAU’s hospitality management program is one of only a handful of programs in the United States housed within an AACSB-accredited business program
Sample Hospitality Management courses include the following:

Introduction to Hospitality Management
Students in this course will study the various segments of the hospitality and tourism industry from a career perspective interacting with business professionals currently holding senior managerial posts in these segments; additionally, students will study current issues, trends, and challenges facing the hospitality industry.

Principles of Hospitality Law
This course focuses on the nature and function of the U.S. legal system as it applies to hospitality operations. The course includes cases on and discussion of owner/innkeeper–guest relationships, services contracts, torts (primarily negligence and attractive nuisance), civil rights as they apply to both employees and guests.

Meetings and Events Management
This course explores the meetings and events industry, its economic impact, operational protocols and challenges, marketing techniques, budgeting and finance needs for successful meetings and events, and strategic planning for a major meeting or event.

Excellence in Guest Service Management
This course offers an in-depth study of the provision and management of high quality service provided within a hospitality business venue. Issues of measurement, continuous service improvement, staff member orientating and training from a guest perspective, and the ability to benchmark among hospitality competitors are discussed.

Fundamentals of Lodging Management
This course examines the operations of a lodging facilitywith students gaining a basic understanding of the various departments within a lodging venue. Students will be exposed to key abilities and skill sets necessary to manage such a lodging facility by familiarization with the role of the general manager position. Students will also study specific competitive benchmark tools used by general managers (i.e., Smith Travel Accommodations Report).

Performance Analysis for Hospitality Managers
This course focuses on the analysis of data as they apply to operational and fiscal decision making. Stemming from the operational manager’s perspective, industry-specific tools are used to discuss performance analysis including, but not limited to: service measurement, financial performance measurement, turnover and human resources information, competitor performance data, and other measures of operational performance.

Hospitality Marketing & Revenue Management Practices
Students in this course will survey marketing practices and revenue management issues that are unique to the hospitality industry. These practices include sales procedures and practices, revenue management, the use of technology to maintain a leadership position compared to one’s competitors, building a loyal customer base, a discussion of the relationship of marketing to overall organizational success, and an analysis of a hospitality operation’s annual marketing plan.

Principles of Food & Beverage Management
Students will examine the basics of management in the food and beverage area in this overview course. Discussion includes: menu planning, cost controls, proper inventory procedures, purchasing, storage, front of the house management, point of sales equipment, maintaining profitable operations, liquor handling and training, and other required areas for successful food and beverage management.

Human Resources Management for the Hospitality Industry
This course offers an overview of human resource management as it applies specifically to the hospitality management industry (staffing, appraisal, wage and hour administration, etc.) with an increased emphasis on recruiting, hiring, service, and quality. In comparison to peer service industries, the course has a unique hospitality management emphasis focused on the linkage to successful hospitality operations and, ultimately, profitability via talent recruitment, selection, orientation, and ongoing training.

For more information, please contact Dr. Peter Ricci, CHA, CHSE, CRME, CHRM, CHIA, Director, at hospitality@fau.edu or phone 561-297-3666. To visit FAU online (Hospitality Management) click here.
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“Service of Hospitality 1ST and Subscribing Members”
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